Symptom
Why is the item description information not in the User Item History Audit Report?
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Run the User Item History Audit Report >
- Note that some item's descriptions are not displayed.
Cause
The item description is localized.
In the User Item History Audit Report, the item description is queried from "ph_cpnt_evthst.cpnt_desc" table column, and it will not show the html label from specific locale unlike "ph_cpnt.cpnt_desc" in the Item Summary Data Audit Report.
Resolution
The report is working as designed. To see localized descriptions, use the Item Summary Data Audit Report.
An enhancement request (see KBA 2090228) may also be raised to add localized descriptions to the User Item History Audit Report.
See Also
2090228 - How to submit enhancement requests for SAP SuccessFactors products
Keywords
learning, lms, item, description, User Item History Audit Report, summary, data, cpnt_desc, locale, localization , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem