SAP Knowledge Base Article - Public

2721217 - How to enable SFTP schedule on Report Center

Symptom

How to enable the SFTP schedule option when scheduling a report table through report center?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

  • SAP SuccessFactors HXM Suite
  • Report Center

Cause

The Schedule Reports to SFTP Destination option is managed through RBP.

Resolution

There are two important actions and prerequisites:

First is to Provide permissions as per below:

  1. Edit the role you want to grant this access for
  2. Go to the permission category "Manage Dashboards / Reports"
  3. Enable the option "Schedule Reports to FTP Destination"

    FTP permission.PNG

Second is to set up the allowlisting on both ends.

As per our security policy, outbound connections to external/third-party sites are blocked on SF datacenters by default. Therefore, when setting up outbound connection to new external sites, you will need first request their destination IP/URLs be allowlisted on the corresponding SF datacenter end.

The allowlisting can be requested by raising a support ticket to LOD-SF-ANA-RCT and the information below must be included in the ticket:

For external SFTP:

  • SFTP IP address;
  • SFTP Hostname;
  • Business justification on why you need this allowlisting;
    OBS.: The standard Destination Port is 22. No other custom ports will be allowed.

The SAP support team will create an internal request to SF Operations and SF Network teams to include your endpoint IP or URL in our datacenter allowlist.

IMPORTANT NOTES:

  • Remember to allowlist our SF datacenter IPs in your external site end, if it has network restrictions too (refer to the KBA 2089448). If you are working and scheduling Canvas reports it is required to allowlist these IPs as well 2696182.
  • This allowlisting is not required for SF-provided SFTP accounts.
  • This allowlisting is not required for DC33. All outbound connections are allowed in DC33 by default.

OBS.: For SAP support, check the internal KBA 3251227 for instructions.

Keywords

Analytics, Report Center, Schedule, FTP , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA-RCT , Report Centre , How To

Product

SAP SuccessFactors HXM Suite all versions