SAP Knowledge Base Article - Public

2721837 - Compensation & Variable Pay - Statements are generated with a blank page

Symptom

Statements are generated with blank pages.

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Complete Compensation Cycle
  2. Generate Statements for users
  3. Download and View PDF Statement

Cause

Too many sections and fields in the statement configuration

Resolution

In order for you to fix this you would need to remove some of the fields that are included in the statement summary section. Then the blank page will not show.

Failing this, you may be able to have it customised by professional services but this will incur a charge.

Keywords

Statements, Standard, Compensation, Variable Pay, Blank Page, Blank, Clear, Section , KBA , LOD-SF-CMP-PS , Personal Statements , LOD-SF-VRP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions