Symptom
- Outbound calls using MTD mode are disconnected
- PBX/Gateway sends the error: SIP/2.0 488 Not Acceptable Here
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
cut noise MRS fail hear bad record network call center agent codec, g711, g729, PSTN , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview