Symptom
When process a candidate during an Onboarding process, click next button. However the next panel goes blank.
It may also happen at first or last panel.
Environment
Oboarding
Reproducing the Issue
In an Onboarding process, click next button until a certain panel goes blank.
Or you may see blank page at first or last panel.
Cause
In that panel, some keys are missing in Data Dictionary.
Normally, keys will be added to Data Dictionary automatically. But in rare cases it failed and you have to add the keys in Data Dictionary manually.
Resolution
Check all keys in that panel:
-
Key and DisplayKey must be defined in Data Dictionary
- Keys used in Validator must be defined in that panel
Then add the keys in Data Dictionary manually.
Support Engineer : Please see Internal memo for more log details.
Keywords
panel blank, blank page during process , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem