SAP Knowledge Base Article - Public

2722014 - Panel goes blank during Onboarding process

Symptom

When process a candidate during an Onboarding process, click next button. However the next panel goes blank.

It may also happen at first or last panel.

Environment

Oboarding

Reproducing the Issue

In an Onboarding process, click next button until a certain panel goes blank.

Or you may see blank page at first or last panel.

Cause

In that panel, some keys are missing in Data Dictionary.

Normally, keys will be added to Data Dictionary automatically. But in rare cases it failed and you have to add the keys in Data Dictionary manually.

Resolution

Check all keys in that panel:

  1. Key and DisplayKey must be defined in Data Dictionary
  2. Keys used in Validator must be defined in that panel

Then add the keys in Data Dictionary manually.

Support Engineer : Please see Internal memo for more log details.

Keywords

panel blank, blank page during process , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions