SAP Knowledge Base Article - Preview

2722160 - SAP CCtr Reporting: How to include Custom Fields

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

CustomX fields are getting populated in Config table (UserAttr) but not in Reporting VWU table (DimAgentProfile)


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, CCI, reporting, fields, customizable, reporting, CustomX, custom, config, DimAgentProfile , KBA , CRM-CCI , Contact Center Infrastructure , How To

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