SAP Knowledge Base Article - Public

2722434 - You Want to Delete an Unwanted System URL From Outlook

Symptom

You want to delete an unwanted system URL from Outlook.

Environment

Microsoft Outlook Add In

Cause

This needs to be done via Windows Registry.

Resolution

  1. In Windows, search for the  'Run' desktop app.
  2. A pop up will appear.
  3. Enter the value 'Regedit' and select Ok.
  4. Now expand the folders in the following sequence: HKEY_CURRENT_USER--->Software--->SAP--->Business ByDesign frontend--->CD--->Users.
  5. You can then delete the unwanted tenant URL from here.

Keywords

KBA , outlook , delete , system url , LOD-CRM-GW-OUT , Outlook , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions