SAP Knowledge Base Article - Public

2722543 - What action triggers the Interviewer Availability Notification?


What is the trigger point for the Interviewer Availability Notification

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SAP SuccessFactors Recruiting Management

Reproducing the Issue




  1. Interview scheduling must be enabled
  2. You must have the email trigger configured in Admin Centre - Recruiting Email Triggers
  3. You must have at least 2 interviewers selected
  4. One interviewer has availability in the calender and one interviewer does not have any availability showing the interview scheduling calender
  5. 'Show slots even if some interviewers are not available' checkbox is checked

In this scenario, when you hover over the interviewer's calender who has zero available slots, an email icon pops up where you can trigger the email

Interviewer availability image.png

NOTE: this email trigger is automatically enabled when Interview Scheduling is enabled and cannot be disabled in Admin Center. However it will not send without manual action and if no template is associated it will not send even when performing the above.

See Also


Interview Availability Notification, Outlook Integration, E-mail, E mail, Admin Center , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting all versions