SAP Knowledge Base Article - Public

2722804 - Error when Clicking Update Button on Workflow Page for Payment Information or Spot bonus

Symptom

An application error pops-up when updating a record in a manage workflow page, such as payment or spot bonus.

The application error id is accompanied by the message: "You are not authorized to view/update this data".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Proxy as the approver;
  2. Click "Update" to change a value in the workflow;

    error0.png

  3. See the error display:

    error1.png

Cause

This is caused by missing permissions.

Resolution

Grant the missing permissions to the affected permission role by:

  • Opening the concerning permission role;
  • Clicking the "Permissions..." button;
  • Under "Employee Data" enable edit permission for "One-Time Payments" and "One-Time Payments Edit Action";

    error2.png

  • Click on Save Changes.

Or:

  • Enable edit permission for "Spot Bonus Edit Action" and "Payment Information":

    error3.png

Keywords

workflow, update, button, spot bonus, payment information, error, You are not authorized to view/update this data, permission, issue, application error, send back, approver , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors HCM Suite all versions