2723268 - Enterprise Manager status is offline in step Define CA Introscope for Soluiton Manager 7.2 on HANA Database on revision 2.00.030

When importing Introscope Enterprise Manager in

solman_setup -> Infrastructure Preparation -> Define CA Introscope

The EM status is always offline although Enterprise Manager is running properly.

SAP Solution Manager 7.2 on HANA database on revision 2.00.030

solman_setup -> Infrastructure Preparation -> Define CA Introscope

HANA database program error.

After you import the Enterprise Manager in the step Define CA Introscope and see the offline status, please go to Solution Manager Java NWA page and check the default trace, the following error can be found,

com.sap.sql.jdbc.direct.DirectPreparedStatement####AEA99FABD6F911E8B61D00000062233E#aea99fabd6f911e8b61d00000062233e##0#Thread[ExRun:EMStatusRefresher_1,5,EMStatusRefresher:ExecTG]#Plain##
SQL error occurred on connection <host>:<SID>:SAPJAVA1: code=-11,495, state="HY000", message="SAP DBTech JDBC: Value too large for column

In this case, please perform the relevant steps in Note 2632516, the recommended solution is to update HANA to revision 31 or higher.

EM status offline; Enterprise Manager status offline; , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem