2723304 - Job Application - Overrides is not working for External Applicants

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• You have defined field overrides on Job Application XML for both External and Internal Applicants
• It is not working for External Applicants while the same is working fine for Internal Applicants

SAP SuccessFactors Recruiting Management

1. Define field overrides element on Job Application XML to alter the public attribute to true.

[Example]: On US job requisitions, make "customfield" public to both External and Internal Applicants.

<field-attr-override>
  <override>
    <description><![CDATA[On US job requisitions, make "customfield" public to External Applicants]]></description>
    <country><![CDATA[US]]></country>
    <field-attr attribute="public" value="true" applicant="external"/>
  </override>
  <field refid="customfield"/>
</field-attr-override>

<field-attr-override>
  <override>
    <description><![CDATA[On US job requisitions, make "customfield" public to Internal Applicants]]></description>
    <country><![CDATA[US]]></country>
    <field-attr attribute="public" value="true" applicant="internal"/>
    </override>
  <field refid="customfield"/>
</field-attr-override>

 2. When an External Candidate applies for the job requisition, the field is invisible.

     When an Internal Candidate applies for the job requisition, the field is visible.

The field-attr-override elements share some fields thus the two overrides conflict with each other.

In the example above, it caused the shared field to be public to Internal Applicants only.

Please merge the field-attr-override elements that sharing fields.

[Example]: On US job requisitions, make "customfield" public to both External and Internal Applicants.

<field-attr-override>
  <override>
    <description><![CDATA[On US job requisitions, make "customfield" public to both External and Internal Applicants]]></description>
    <country><![CDATA[US]]></country>
    <field-attr attribute="public" value="true" applicant="both"/>
  </override>
  <field refid="customfield"/>
</field-attr-override>

 field-attr-override, job application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem