Symptom
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You have maintained an extension field with extension scenarios from Sales Order to Outbound Delivery and then from Outbound Delivery to Customer Invoice.
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The extension field values are correctly displayed on the Outbound Delivery document, but the Pro Forma Invoice from the Sales Order does not populate the Extension Fields.
Environment
SAP Business ByDesign
Reproducing the Issue
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Navigate to the Sales Order workcenter.
- Open the Sales Orders view.
- Find Sales Order ABC (ABC represents the Sales Order ID with extension fields).
- Click Pro Forma Invoice.
The generated Pro Forma Invoice does not include the extension fields from the Sales Order - Outbound Request - Outbound Delivery - Customer Invoice extension scenarios.
Cause
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The Sales Order based Pro Forma Invoice does not consider extension field data from the Outbound Delivery Invoice Request.
- The extension scenario from Sales Order - Outbound Request - Outbound Delivery - Customer Invoice provides the extension field values only in the Outbound Delivery Invoice Request.
- The extension scenario Sales Order - Customer Invoice provides data for the Sales Order Invoice Request.
- The Pro Forma Invoice generated from the Outbound Delivery considers the Outbound Delivery Invoice Request.
Resolution
If you use the extension scenario Sales Order - Outbound Request - Outbound Delivery - Customer Invoice, use the Outbound Delivery to generate the Pro Forma Invoice.
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Navigate to the Outbound Logistics workcenter.
- Select the Outbound Deliveries view.
- Find the Outbound Delivery related to Sales Order ABC (filter for Reference Data - Sales Order ID).
- Click Pro Forma Invoice.
Now you will see all extension fields, which are passed to the Outbound Delivery Invoice Request.
Keywords
Sales Order, Outbound Delivery, Pro Forma Invoice, Extension field, scenario, Kundenauftrag, Auslieferung, Pro Forma Rechnung, Erweiterungsfeld, Erweiterungsszenario , KBA , extension field , proforma , AP-CI-CI , Customer Invoice , AP-SLO-SO , Sales Order , How To