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2723689 - Error: "Crystal Reports has stopped working" when starting Crystal Reports

Symptom

  • Crystal Reports crash.
  • After a successful installation, Crystal Reports crash.
  • When launching Crystal Reports, it crash with the error: "Crystal Reports has stopped working"
  • The details of the error shows "crw32.exe" as the unloadable application.


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Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

crystal, crash, cr, install, crw32, exe, error, start, launch , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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