2724870 - DELETE operator via Compensation Import error: "[A matching record does not exist in system. So delete operation cannot be performed.]"

When importing Compensation information with the intent to delete record(s), an error from the Import Employee Data UI is returned instead stating that "A matching record does not exist in system. So delete operation cannot be performed."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central

1. Prepare the Compensation information load file, operation column must have "DELETE" value, without quotes:

2. Validate or Import the Compensation Information load file:

Result: "A matching record does not exist in system. So delete operation cannot be performed."

The hris-field "Sequence number (seq-number)" is either disabled or not configured in the compInfo HRIS Element:

Please enable or configure the "seq-number" field in the Compensation information (compInfo) HRIS Element from Manage Business Configuration UI:

Put a value in the sequence number (seq-number) column of the Compensation information load file depending on the record that you want to delete via import:

Result:

2413486 - Correct/Update Compensation Information Record via Import in Full Purge Mode

ECT-103297, error, DELETE operator, Compensation Information Delete, Import DELETE, comp record, A matching record does not exist in system. So delete operation cannot be performed. , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC , Employee Central , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , LOD-SF-EC-EDP-CMP , Compensation Information Imports , Problem