SAP Knowledge Base Article - Public

2725094 - Panel with Advanced Options is skipped during the onboarding process even the condition is met - Onboarding 1.0


  • When process a candidate during an onboarding process, a panel with Advanced Options is skipped even the condition is met.
  • Process is finished without showing the last panel.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Process a candidate with information meeting the condition of Advanced Options.
  2. A panel with condition met should show up but it is not.


The key used in condition is defined in a multi-panel. So the key will be stored with postfix, which result in the condition is not met actually. 

For example, conditionKey is used in Advanced Options.


But in HR Data, the key is stored as conditionKey_1 because the key is defined in a multi-panel.



In Advanced Options, use a key defined in single panel.


On boarding, OBD, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions