Symptom
Import Encrypted Background Information Data
Environment
SAP SuccessFactors Employee Profile
Resolution
Importing encrypted Background Information data to the Employee Profile can be done by engaging SuccessFactors Support for running a job in the backend of your instance.
General guide for importing encrypted background information data
- If "File Encryption: PGP" is selected, the file needs to be encrypted with pgp
- If "Upload attachments along with Data" and "File Encryption: PGP" are selected, the file needs to be zipped firstly, and then encrypted with pgp
Please refer underneath the support matrix
Refer to KBA 2091409 for details on importing background data without attachments
Refer to KBA 2218874 for upload of attachments to Employee Profile
Keywords
Background Information, Encrypted, PGP, zip, csv, Attachment, Import , KBA , LOD-SF-EP-BGD , Background Elements , How To