SAP Knowledge Base Article - Public

2725545 - Unable to view Direct Report's absence details under Team Absence Calendar

Symptom

Pop-up message "You don't have the permission required to view absence information for this user." received upon clicking the Direct Repor's absence inside Team Absence Calendar.

Environment

SAP Successfactors Employee Central Time Off

Reproducing the Issue

  1. Proxy as Manager
  2. Navigate to Home Page
  3. Go to "Team Absence" tile
  4. Click on the Direct Report's absence
  5. Received a pop-up message: You don't have the permission required to view absence information for this user.

Cause

The Manager doesn't have permission for Access Workbench under Manage Time.

Resolution

To fix this issue, grant the Manager the necessary permission by following below steps:

1. Navigate to Admin Center

2. Go to Set User Permission > Manage Permission Role

3. Search for the Permission Permission where the manager belongs to.

4. Edit the permission > Click on "Permission"

5. Scroll down to Manage Time

6. Check the "Access Workbench"

7. Save the changes.

Keywords

Team absence calendar, absence, calendar, time off, manage time, access workbench, workbench, permission, RBP, time, team absence , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions