SAP Knowledge Base Article - Public

2726084 - Updating the Higher-Level Position of a Position with no Incumbent does not update the Manager of its Lower-Level Positions


There is a Position with no Incumbent who has Lower-Level Positions. In Job Information, the Incumbents of the Lower-Level Positions have this Position's Higher-Level Position as their Manager since this Position has no Incumbent. This Position is then updated with a new Higher-Level Position. However, the Manager of the Lower-Level Positions were not updated and instead, it remained as the old Higher-Level Position.


SAP SuccessFactors Employee Central.

Reproducing the Issue

1. Create a Position with no Incumbent. Assigned two Lower-Level Positions and a Higher-Level Position.

2. For the Incumbents of the Lower-Level Position, their Manager is the second Higher-Level Position's Incumbent.


3. In Position Org Chart, click on the Position with no Incumbent. Select 'Edit' and change the Higher Level Position.

4. Position Org Chart now shows the new hierarchy.

5. Check the Job Information of the two Lower-Level Positions Incumbents and their Manager was not updated.



This is currently an expected behaviour as such an action is currently not supported.


In Position Management Settings > Hierarchy Adaptation, set "Automated Daily Hierarchy Adaption" to "Yes". When this Feature is enabled, it is executed whenever the Provisioning Job "Offcycle Event Batch Processing Job" runs. It will assign the correct Manager to the Employees once the Job has been executed.

Refer to the Position Management Handbook for more information above this Feature.

See Also

2706395 - 1811 - Employee Central Release Information FAQ


job info, no incumbent, higher-level position, position management, hierarchy adaptation, position to job sync , KBA , LOD-SF-EC-POS , Position Management , Problem


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