SAP Knowledge Base Article - Public

2726983 - Unexpected Failure in SOAP Processing Occurred: No Web Service Configuration for This Access Path


You observe the following error message, or similar, while testing your custom created web service in SOAP UI:

Unexpected failure in SOAP processing occurred: "No Web service configuration for this access path: /sap/bc/srt/scs/sap/ABC (ABC relates to the service URL configured for Inbound/Outbound Communication)


  • SAP Cloud for Customer
  • SAP Business ByDesign
  • SAP Cloud Application Studio

Reproducing the Issue

  1. In C4C navigate to the Administrator WoC.
  2. Open the Communication Arrangement View
  3. Select the relevant Communication Arrangement.
  4. Click on the web service in question.
  5. Click on Download WSDL button.
  6. Open SOAP UI.
  7. Click File and choose New SOAP Project.
  8. Input the initial WSDL which you have downloaded in step 5.
  9. Configure Authentication tab, use basic authentication, enter user ID and Password for technical user present on your C4C system. This user must have needed privileges to alter the BO in question.
  10. Open WS-A tab and flag checkbox for "Enable WS-A addressing" as well as checkbox for "Randomly generate MessageId".
  11. Open WS-RM and flag the checkbox "Enable WS-Reliable Messaging, also change WS-RM Version to 1.1.
  12. Insert Payload into the request you have configured.
  13. Click send.

If the message has been successfully sent to C4C the response XML will be blank if you have an asynchronous web service.

In this case however you observe the following error message in the Raw tab of SOAP UI:

No Web service configuration for this access path: /sap/bc/srt/scs/sap/ABC


This issue may occur after the deployment of the solution as the communication arrangement and the communication scenarios may not be in sync anymore.


Communication arrangement has been created in the UI but all corresponding communication scenarios have been created/altered in the SDK. To synchronize both scenarios, the corresponding communication arrangement needs to be reactivated in the UI. This can be performed following these steps:

  1. Navigate to the Administration WoC.
  2. Under General Settings choose Integration, and Communication arrangement.
  3. Highlight Communication Arrangement in question and hit Reactivate button.

Perform this action after each deployment to avoid these issues.


No Web service configuration for this access path: /sap/bc/srt/scs/sap, SOAP UI, Custom web service, Inbound Service Interface , KBA , AP-RC-BDS-WS , ByDesign Studio Web Services , How To


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