2727451 - Error message when trying to apply - Recruiting Marketing

When clicking "Apply Now", I'm having the error message: "An error occurred while processing your request. Please go back to your original page and check the URL. Then try your request again."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Recruiting Marketing

Select a job offer on the external site and try to apply. An error message displayed.

Possible causes:

1. Company ID is not correctly set up in Career Site Builder.
2. Brands are not saved in Brand Management
3. A Microsite ID is attached to the default brand

Company ID

1. Go to Career Site Builder > Settings > Site Configuration
2. Under the Site Integrations tab, check that the Bizx Company ID is correctly populated, and it is the right Deployment DataCenter. 

Note the Company ID field is case-sensitive.

Brands

1. Go to CSB > Tools > Brand Management
2. If the message "Save to finalize pending changes" appears, click on Save
   
   
   
   
   

NB: The default brand doesn't require a Microsite ID, and it could also lead to the same error if filled.

Company ID, Command Center, RMK, Career Site Builder, recruiting marketing, csb, apply, error occurred, 0d9c016842a26f66d2cad1968c35b516a30597d9,

, KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

SAP SuccessFactors Recruiting all versions