SAP Knowledge Base Article - Public

2727616 - How Default Language Of The Sales Document Get Determined

Symptom

You would like to know how the language get determine at first in Sales Quote.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Sales WorkCenter.
  2. Go to Sales Quote WorkCenter View.
  3. Go to the Action Button.
  4. Click Preview.
  5. Observe:

The Sales Quote language is different than the logon language.

Cause

You have not maintained the form template for the desire language or the language of the Sales Quote document at the header.

Resolution

A. you can add the language field at the header of the Sales Quote through adaptation.

OR

B. You can maintain the form template for the desire language.

  1. Go to the WorkCenter Application and User Management.
  2. Select the view Business Flexibility.
  3. Subview Form Template Maintenance.
  4. Show Active Forms.
  5. Search for the required, in case you do not find it, then please click to create a new form for that language.

How the system determines Country and Language variant for Sales Quote:

Sequence 1 > First system checks Form template. If country code Y is maintained, then system will pick Account's country in Sales Quote Preview.

Sequence 2 > If there are no parameter maintained for Sales Quote in Form template rule, then system will choose country based on Seller country Language is determined based on Sales Quote language maintained in header section in quote.

Sequence 3 > If the document language is not set, then the language of the Buyer party (Bill-To party) is taken as receiver language.

See Also

SAP Help Portal: Sales Quote Languages

Keywords

Sales Document, Language, Sales Quote, Form, Template , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions