SAP Knowledge Base Article - Preview

2727814 - Candidate Received Blank Page and Unable to Sign Documents due to E-Mail is Invalid [DocuSign] - Onboarding 1.0

Symptom

  • Blank page shows after the signature panel to acknowledge digital signing
  • In the logs that ran by support shows the error code UNKNOWN_ENVELOPE_RECIPIENT
  • Asynchronous Error


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Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

Docusign, Behavior, UNKNOWN_ENVELOPE_RECIPIENT, invalid email, e-mail, Email, address, incorrect, wrong, format , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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