SAP Knowledge Base Article - Public

2728176 - Limitation, Memo Line Rule to find External Payments Point of Sales and Payment Sales Order via PaymentTransactionReferenceID

Symptom

You would like to create a memo line rule that will allow you to find in a payment allocation, an external payment such as Point of Sales transaction or a Payment Sales Order via PaymentTransactionReferenceID. However, any rule you set does not seem to allow this scenario to work.

Environment

SAP Business By Design

Cause

It is because of the way our system handles its query which is External Id in case of Point of Sales Transaction and Payment Reference Id in case of Sales Order.

Resolution

As explained in the Cause section, this is a limitation our system cannot overcome due to the way the query is designed.

You can alternatively create a DME reference rule to:

  1. Find a Point of Sale transaction via ExternalID.
  2. Find a Payment Sales Order via PaymentReferenceID.

Keywords

External Payment, Point of Sales, payment allocation rule , KBA , AP-PAY , Payment Processing , Problem

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811