Symptom
When the system owner user account logs into the tenant, there are missing options like Security and Connections from the main menu.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Log into the SAC tenant with the System Owner user account credentials.
- Go to Menu and the Security and Connections options are missing.
Cause
User is logged in via an unsupported browser (for instance IE11).
Resolution
- Use a supported browser such as Chrome, or Microsoft Edge.
- More information about the system requirements and technical prerequisites can be found here.
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem