SAP Knowledge Base Article - Preview

2728296 - Unable to use Print Preview functionality in ITSM - Solution Manager - CRM - S/4HANA Service

Symptom

  • Service cannot be reached
  • The termination occurred in system with error code 403 and for the reason Forbidden
  • Unable to use "Print Preview" function in IT Service Management document


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Environment

SAP Solution Manager 7.2

SAP CRM

SAP S/4HANA

Product

SAP S/4HANA all versions ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions

Keywords

print preview not working, crm_pdf_print, 403 Forbidden error , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-BF , Basic Functions for Business Transactions , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-CTR , S4CRM: Service Contract , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVQ , S4CRM: Service Quotation , Problem

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