2728327 - Job Requisitions are not getting closed after selecting a close status - Recruiting Management

When you try to close a Job Requisition, the following message appears: "Please select one of the closed status () to close this Job Requisition." Note that no status in being shown between the brackets.

Observation: This issue can also happen when closing a Job Requisition using an integration, you may see the error message "Job Requisition status is invalid".

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SAP SuccessFactors Recruiting Management

1. Open the Recruiting tab, select the desired Job Requisition which will be closed/on hold;
2. Change the Status to any closed/on hold option;
3. By the end of the page, click the Close Job Requisition;
4. See that an error message will show up saying you need to choose a closed status to close the Job Requisition, however, no closed status is referred;

It might be possible, during the implementation phase or the migration of the picklist from legacy to MDF, the value set within the optValue was set wrongly, and the system cannot define identify which the closed/on hold statuses.

Please also ensure to save the requisition first after selecting the closed status and then click close requisition.

The Value of the status should be "99999" for closed status and "88888" for hold status.

1. In Admin Center, open the Picklist Center
2. Search for the Picklist associated to the job requisition status (which will have the name of the Job Req Status optionID)
3. Select the status you want to update eg Closed status 
4. In the value field, make the sure the value is set as "99999", without the comma if the status is a closed one or set as "88888" for a hold status.

6. Save and try to close the Job Requisition again.
7. In case you see a field already has "99,999" set as the value, just to make sure the system is not misreading any data, please remove that field information, save the changes, get back to the same settings page and re-add the value as 99999, without the comma and save it again. You will still see it appearing as 99,999 value afterwards, but it will have saved correctly in the database. 

In case you are not able to find the Value field in the aforementioned procedure, please do the following:

1. Go to Admin Center → Configure Object Definition;
2. Search for Object Definition;
3. Select the object Picklist Value;
4. Take Action → Make Correction;
5. Go to the field called optValue;
6. Change the optValue visibility to Editable

99999, 88888, 99,999, State, Closed , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem