2728385 - Failed to acquire data from BW with error "Some services are temporarily unavailable. Thank you for your patience while we find a solution." in SAP Analytics Cloud (SAC)

• Error: "Some services are temporarily unavailable. Thank you for your patience while we find a solution." when scheduling or manually try to Import Data from a BW connection to a model.

• SAP Analytics Cloud 2018.19.5

1. Login to SAP Analytics Cloud
2. Go to Browse > Model and look for the mentioned model
3. Go to Datasources and see the mentioned error message on the right hand side of the screen under "Data Timeline" panel.

• The SAC tenant cannot connect to the SAC agent. The agent is either not configured correctly or it is not reachable from the SAP Cloud Connector.

• Please make sure that the SAP Cloud Connector is configured to use the SAP subaccount that is listed on the administration page on your SAC tenant. 

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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