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2728389 - How to abort a CronJob

Symptom

Sometimes a CronJob is stuck in RUNNABLE or CONTINUED state, and it is not possible to stop it even when following either approach below.

    1. From the hAC
      Navigating to https://localhost:9002/monitoring/cronjobs and try to click 'Abort cron Jobs' button, will get the message 'CronJob is not 'abortable''. 

      Screen Shot 2018-07-16 at 6.51.00 PM.png

    2. From the backoffice
      Navigate to System > Background Processes > CronJobs and find the corresponding CronJob using its code, but find that the 'Abort CronJob' option is disabled. 

      Screen Shot 2018-07-16 at 6.51.18 PM.png

 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

hybris, commerce, stop, kill, cron job, aborted , KBA , CEC-SCC-CDM-BO-APP , Applications , How To

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