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SAP Knowledge Base Article - PreviewSymptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
You created a custom party role and when releasing for example a ticket to SAP Cloud for Customer (C4C), you do not want the party role to be taken over.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Party Role, Integration, Tickets, Exclude, ERP, CRM , KBA , LOD-CRM-SRP , Service Request Processing , How To
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