SAP Knowledge Base Article - Preview

2728700 - How to Exclude a Party Role in Documents Transferred From ERP or CRM

Symptom

You created a custom party role and when releasing for example a ticket to SAP Cloud for Customer (C4C), you do not want the party role to be taken over.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Party Role, Integration, Tickets, Exclude, ERP, CRM , KBA , LOD-CRM-SRP , Service Request Processing , How To

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