Symptom
There are some obsolete s-user entries in the input help field in AISUSER.
***********Please note that this KBA is only used for below situation***********
The customer number with these obsolete s-users has no longer been used, that is, the customer number is also obsolete.
If the customer number is still used, but only some s-users are no longer used, this KBA is not applied. Since the solution mentioned will not only delete s-user information, but also installation, relationship and all the relevant information about the conresponding customer number.
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Environment
Solution Manager 7.1
Solution Manager 7.2
Product
Keywords
AISUSER,SOLMAN_DELETE_CUSTOMER_DATA |
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