/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When a B2B User tries to login, we see the following exception in the console log:
| java.lang.IllegalStateException: Cart model 35171005 was not calculated due to: de.hybris.platform.jalo.order.price.JaloPriceFactoryException: multiple userDiscountGroup values found for user 739028445 from its groups [group1[8796153295373],[group2[8796153295736],...] |
This prevents a user from successfully logging in.
Read more...
Environment
SAP Commerce
Product
SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205 ; SAP Commerce Cloud 2211
Keywords
UserDiscountGroup, discount, calculate , KBA , CEC-SCC-PLA-PL , Platform , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)