SAP Knowledge Base Article - Preview

2729631 - Notes Added to a Ticket in C4C is Not Visible to the Employee on the AskHR Portal

Symptom

 Notes added to a Ticket in C4C is not visible to the Employee on the AskHR portal in an C4C-Employee Central Integration scenario.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 2022 ; SAP Cloud for Customer core applications 2202

Keywords

Notes, AskHR, Ticket, Employee , KBA , LOD-CRM-SRP , Service Request Processing , LOD-SF-EC , Employee Central , Problem

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