Symptom
You need to obtain information about users with direct reports using the Integration Center
Environment
- SuccessFactors
- BizX
- Integration Center
Reproducing the Issue
Cause
Resolution
1. Always use API entity USER
2. Make sure to select User ID
3. Go to the Configure Fields tab, and Add Field
4. Go to Entity Tree View - directReports - pick User ID for direct reports
5. Use secondReports for higher level direct reports
6. Add Filter and Sort requirements, Destination Settings, Scheduling, Review and Run your integration
NOTE: in case multiple reports exist, Integration Center will not be able to retrieve the full list (i.e., use the above steps mostly as a way to find out whether direct reports exist or not)
See Also
See the complete Integration Center Documentation here:
https://help.sap.com/doc/0c0be9005af14c4f89b986a677bf270f/latest/en-US/SF_Integration_Center.pdf
Keywords
- Integration Center
- IC
- Outbound Integrations
- Direct Report