SAP Knowledge Base Article - Preview

2730087 - Error Message "The combination of Incident Category ABC and Service Category DEF is not valid."

Symptom

You are able to save a Ticket even though the combination of case Category and Service Category is not valid.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-LE-CSM-SIC , Service Issue Category , How To

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