SAP Knowledge Base Article - Public

2730125 - Uploading CSV File Via Candidate Profile Causes An Error - Recruiting Management

Symptom


When candidate tried to upload a CSV file from candidate profile, there's an error showing up saying that it is not supported in resume and cover letter.

Environment

SuccessFactors Recruiting management (RCM)

Reproducing the Issue

1: Go to candidate profile and create a new profile
2: Once done, upload the .csv file and you will encounter this error below.
2018-12-08_4-59-38.png

Resolution

As per last update provided by engineering team, it was mentioned that csv file is not supported in candidate profile.The RCM implementation guide will be adjusted accordingly.

These are the accepted file format in resume and cover letter field: DOC, DOCX, PDF, RTF, HTML, TIFF, TXT, (HR) XML EML and image files (GIF, JPG, JPEG, BMP, TIF)

Keywords

Candidate profile, csv, error in resume and cover letter , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions