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2731018 - Crystal Reports 2016 does not load Method, Port and Service from WSDL URL


  • Crystal Reports based on WSDL URL is not working.
  • The Method, Port and Service are not filled out automatically.
  • Manually filling the previously mentioned properties causes an error message: "Logon failed. Details: Cannot open file...".
  • The provided WSDL URL is working fine in the browsers

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Package 4
  • Crystal Reports 2016


SAP BusinessObjects Business Intelligence platform 4.2


crystal, wsdl, empty, port, method, service, web, xml , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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