Symptom
You download the Pricelist Upload Template, but you receive a file with 0 bytes.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Navigate to the Product and Service Portfolio workcenter.
- Select the Price Lists view.
- Click on Download.
- Click on Download again.
The first file you are downloading is correct and the second file has 0 bytes and cannot be opened.
Cause
-
This issue occurs if you download the file twice. The first download is correct, the second is as described.
- When you open the Price Lists view, the system buffer is updated with all the information that is downloaded.
- Once you download the file, the information is deleted from the buffer.
- In a second download, as the buffer is deleted, the file is 0 bytes.
- This is intended due to performance reasons.
Resolution
-
Navigate to the Product and Service Portfolio workcenter.
-
Select the Price Lists view.
-
Click on Download.
- Select another Price List type.
- Select the original Price List type (e.g. Base Price List).
- Click on Download.
When reopening the view, the buffer is reloaded and the file can be downloaded again.
Keywords
Excel, Template, Price List, Download, Vorlage, Preisliste, Herunterladen , KBA , AP-PMD-SPL , Sales Price List , Problem
Product
SAP Business ByDesign 1811 ; SAP Business ByDesign 1902