SAP Knowledge Base Article - Public

2731099 - How to update existing Payment Information for an Employee through Import?


How to update existing Payment information Data of an Employee through Import?


  • SAP SuccessFactors HCM Cloud
  • Employee Central
  • Payment Information


Here are the steps on how to update an existing record of the employee through import.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


1. Go to Import and Export Data Page  > Select Payment Information > Click on Export.


  • You may choose Yes to the option Select all data records but since I only wanted to pull up the data for Marcus Wright I Selected No and Selected the employee by using his User ID.
  • Please make sure to Include dependencies selected to Yes


2. Go to Monitor Job page and download the data you exported. Open the zip file and open the CSV file for  Payment information details


3. Open the file and edit it as needed.


  • Be careful in opening the file using spreadsheet softwares as there are instances wherein the system will delimit the leading zeros when you open the file.
  • Since this is an update you need to make sure to maintain the toPaymentInformationDetailV3.externalCode to be the same


4. Go to Import and Export Data Page > Import > Select Payment information detail > Select the file you just edited and import it to the system.

Note: Please select Incremental Load since you just want to update the data of the employee.


5. Once the import is done you should see now the data you just added in the profile of the employee.




See Also

2683368 - How to Import Payment Information – New & Existing Users


Payment Information Import, Update, Incremental , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To


SAP SuccessFactors Employee Central all versions