Symptom
The purpose of the document is to highlight potential symptoms which can result from maintenance windows and / or service disruptions.
One (or more) of the below listed symptoms may be observed when SuccessFactors is undergoing maintenance or experiencing a partial service disruption:
- One or more integrations are failing within a particular period
- One of your scheduled integrations did not execute (no errors just lack of execution)
- You cannot login to your SuccessFactors instance
- You are receiving 'Company is invalid' or 'Company Not Found' error messages
- You cannot find the desired company in the launchpad when creating a ticket with cloid support
- HTTP 5XX error (Server Errors)
- HTTP 4XX errors
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Environment
- SuccessFactors HCM
- Dell Boomi
- SAP Cloud Integration
- Launchpad
Product
SAP SuccessFactors HCM Core all versions
Keywords
Maintenance, Scheduled Maintenance, Service Impact, Service Disruption, Release Window , KBA , LOD-SF-INT , Integrations , Problem
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