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2731209 - E-mail Sent by Employee Is Always Considered Outbound even though it Was Sent to an E-mail Channel


You have sent an e-mail from an Employee of the system to one of your Customer E-mail Channels, B2B for example, but the system considers it an Outbound e-mail.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


KBA , LOD-CRM-SC-EML , Email , How To

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