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SAP Knowledge Base Article - PreviewSymptom
You have sent an e-mail from an Employee of the system to one of your Customer E-mail Channels, B2B for example, but the system considers it an Outbound e-mail.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-SC-EML , Email , How To
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