2731253 - Europe Frankfurt regions for subaccounts in SAP Cloud Connector

When adding a subaccount based in Frankfurt in SAP Cloud Connector, there are two available regions:

• Europe (Frankfurt)
• Europe (Frankfurt) - AWS

It's not clear which region should be selected, or possibly one or the other has been selected and the connections are routed to the wrong environment. In that case the following entries might be found in the Cloud Connector ljs_trace.log similar to these:

#Creating an sslContextProvider for account <subaccount_id>@cf.eu10.hana.ondemand.com without SSLContext. Keystore did not contain a certificate.|
2020-02-14 17:54:05,531 +0000#INFO#com.sap.scc.security#http-bio-8443-exec-7#          #Will retrieve Connectivity CA certificate from SAP Cloud Platform|
2020-02-14 17:54:05,531 +0000#INFO#com.sap.scc.security#http-bio-8443-exec-7#          #Executing Http Get request to https://connectivitycertsigning.cf.eu10.hana.ondemand.com:443/certificate/management/v1/trusted/ca/account/<subaccount_id>|
2020-02-14 17:54:06,296 +0000#INFO#com.sap.scc.security#http-bio-8443-exec-7#          #Returned Http Response with code 500|
2020-02-14 17:54:06,299 +0000#INFO#com.sap.scc.config#http-bio-8443-exec-7#          #Stopping service channels on <subaccount_id>@cf.eu10.hana.ondemand.com|
2020-02-14 17:54:06,299 +0000#WARN#com.sap.scc.rt#http-bio-8443-exec-7#          #Tunnel account:///<subaccount_id> is inoperative. SccEndpoint com.sap.scc.config.TunnelSccEndpoint@45544363 ok, and context == null|
2020-02-14 17:54:06,305 +0000#ERROR#com.sap.scc.ui#http-bio-8443-exec-7#          #SCC handshake failed: 500 — Internal Server Error
com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 500 — Internal Server Error

in the above trace the wrong landscape is cf.eu10.hana.ondemand.com when it should be eu2.hana.ondemand.com. Expect to see eu2.hana.ondemand.com in the traces in the reverse case.

• SAP Cloud Platform Connectivity
• SAP Cloud Platform

cf.eu10.hana.ondemand.com, eu2.hana.ondemand.com , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To