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SAP Knowledge Base Article - PreviewSymptom
- You are using SAP Contact Center Feature Pack 12 and Embedded Communications Framework (ECF)
- You noticed that after upgrading to Chrome 71.0.3578.80 the WebRTC incoming sound is disabled
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Environment
- SAP Contact Center 7.0
- SAP Contact Center Feature Pack 12
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications Chrome upgrade latest audio WebRTC , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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