SAP Knowledge Base Article - Public

2731576 - Issue / Error in Learning Activities tab - Career Development Planning

Symptom

  • User is experiencing any issue / error in the Learning Activities or Learning Activities for Groups tabs inside the Development module.
  • User is able to access the Learning Activities or Learning Activities for Groups tabs inside the Development module.

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Go to the Development module.
  2. Access the Learning Activities or Learning Activities for Groups tabs. 

Cause

Learning Activities or Learning Activities for Groups are only available if you have enabled the "Transcript" feature, which is the CDP-LMS integration, but you don't have the SuccessFactors Learning module or the SuccessFactors Learning module is not integrated with your BizX system.

Resolution

The "Transcript" feature should only be enabled if you have your SuccessFactors Learning environment integrated with your BizX system. Enabling the "Transcript" feature without having the SuccessFactors Learning module or without having the SuccessFactors Learning module integrated with your BizX system is not supported. Therefore, the Learning Activities or Learning Activities for Groups tabs are non-supported functionality and you should not use them.

To prevent users from seeing the Learning Activities or Learning Activities for Groups tabs, there are two possible solutions:

  • If you don't have the SuccessFactors Learning module, request Cloud Product Support or your Implementation Consultant to disable the "Transcript" feature in the backend of your instance. 
  • If you have the SuccessFactors Learning module, but it isn't integrated with your BizX environment, engage your Implementation Partner to complete the integration. 

See Also

For more information on the SuccessFactors Development and Learning integration, please refer to Career Development Planning: Implementation and Administration guide - Integration with SAP SuccessFactors Learning.

Keywords

Learning, Activities, Groups, tab, Development, module, CDP, LMS, Transcript, integration, issue, error, defect , KBA , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , Problem

Product

SAP SuccessFactors Succession & Development all versions