In Upgrade Center, the upgrade option for Action Search is grayed out.
Prerequisites have already been enabled:
- Role-based permissions;
- V12 user interface framework;
SAP SuccessFactors BizX
Reproducing the Issue
- Go to Admin Center > Upgrade Center > Action Search
- "Upgrade Now" is grayed out
User Directory is not enabled.
User Directory is the third pre-requisite to upgrade Action Search and it does not show in Upgrade Center.
In order to enable User Directory:
- Go to Admin Center > Platform Feature Settings
- Enable User Directory
Once User Directory has been enabled, the "Upgrade Now" function will be available for Action Search.
2161257 - Action Search: How to Enable, Configure and Access Action Search
SuccessFactors BizX Action Search Upgrade Center User Directory Grey Greyed Gray Grayed Out Button , KBA , LOD-SF-PLT-UPG , Upgrade, Patches, Lifecycle Management , Problem
SAP SuccessFactors platform all versions