SAP Knowledge Base Article - Public

2731648 - Prevent notifications from being sent to personal emails - [ONB]

Symptom

Customers want to prevent emails from being sent to personal email address

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding 

Resolution

  1. Go to Onboarding 
  2. Click Security
  3. Click Users

    kba-1.png

  4. Search for the User

    kba.png

  5. Double-Click user to modify email address

    KBA#1.png

  6. Click Update to save changes 

Keywords

SF, success factors, Personal Email, Email, Onboarding, Stop Notification  , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions