SAP Knowledge Base Article - Public

2731654 - Can't tag member lists in Private Groups - Jam

Symptom

I am not able to tag any of my member lists created in private Jam Groups posts.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP Jam Collaboration.

Reproducing the Issue

  1. Access Jam
  2. Access a private group
  3. Go to a post and try to tag using @@ any of the member lists created
  4. See that no member lists appear in the search

Cause

Once the group is Private, the users can't tag member lists that were invited through "Send Invites" tab.

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Resolution

You are not able to tag the member list probably because the member list you are trying to tag was invited through the "Send Invites" tab.

You will be able to tag member list that are invited by using the "Required Member Lists"

See Also

 2366029 - Dynamic Member Lists in SAP Jam

Keywords

Member Lists, Jam, Groups, @@, tag , KBA , LOD-SF-JAM-LST , Static & Dynamic Member List , Problem

Product

SAP Jam Collaboration all versions