Symptom
When making a change to a users personal information, an application error is thrown with the following fingerprint - eb1099715945865cb57c2de68344b5ef522db679
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
Employee Central - Person Information
Reproducing the Issue
- Go to an Employees Profile
- Make an edit to their Personal Information (first name / last name)
- Save - Application Error
Cause
This is happening because the user has duplicated Global Information for a country
Resolution
Remove this duplicate record and save changes, you should have the ability to make changes to personal information once more.
Keywords
personal, information, application, error, global, info, eb1099715945865cb57c2de68344b5ef522db679 , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem