SAP Knowledge Base Article - Public

2731724 - Application Error When Changing Users Personal Information - Fingerprint - eb1099715945865cb57c2de68344b5ef522db679


When making a change to a users personal information, an application error is thrown with the following fingerprint - eb1099715945865cb57c2de68344b5ef522db679

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


Employee Central - Person Information

Reproducing the Issue

  • Go to an Employees Profile
  • Make an edit to their Personal Information (first name / last name)
  • Save - Application Error 


This is happening because the user has duplicated Global Information for a country DuplicateGlobalInfo.png


Remove this duplicate record and save changes, you should have the ability to make changes to personal information once more.


personal, information, application, error, global, info, eb1099715945865cb57c2de68344b5ef522db679 , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem


SAP SuccessFactors Employee Central all versions