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SAP Knowledge Base Article - PreviewSymptom
In Hybris 6.2, the cancellation or partial cancellation happens in Customer Service Cockpit, but the promotions do not get recalculated with it. Promotion action doesn't get executed.
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Environment
SAP Hybris Commerce 6.2
Product
SAP Hybris Commerce 6.2
Keywords
Promotion, Calculation, Cancel Order, Order, Partial Cancel , KBA , CEC-SCC-CDM-CKP-COR , Core , How To
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