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SAP Knowledge Base Article - PreviewSymptom
- In Onboarding, when trying to process E-Verify process, received a message "Failed to retrieve the photo".
- Unable to continue E-Verify process due to error message "failed to retrieve the photo" from DHS side.
- How to resolve photo matching error message from the Department of Homeland Security.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
SF, OBD, ONB, on boarding, Success Factors, home land, everify , KBA , LOD-SF-OBD-EVF , e-Verify , Problem
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