SAP Knowledge Base Article - Preview

2731845 - You can not Delete the Status Schema for the Ticket

Symptom

In the fine tune activity name Tickets for Customer Support, it is not possible to delete the status schema.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Status Schema cannot be deleted , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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